This course is designed to provide a language and a set of tools for learners to support planning with outcomes, data-driven decision making, and assessment within their organization. Non-profit organizations face increasing accountability to “show their impact” to governments, donors, and stakeholders. To respond to higher standards, the vision for this course is for service providers to have staff with the know-how to complete data collection, as related to service provision and the Creating Excellence Together accreditation standards.
Learners will learn practical and intentional approaches to setting and achieving goals. These approaches can and will be applied in both personal and professional contexts to link theory and practice.
This course references Creating Excellence Together Standards to make content relevant to the work of community disability services. These standards receive specific attention because they set the expectations for decision-making and evaluating outcomes for service providers. As well, this program includes individual reflection and group discussion.
The course concludes with a test, consisting of 20 items. Learners must earn a score of 80% to earn a certificate of completion.
By completing this course, learners will be able to: